1. Introduction

Sorrento Education ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services or visit our website, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

We may collect and process the following personal data about you:

Identity data: name, date of birth, gender

Contact data: address, email, telephone numbers

Education data: school/university details, qualifications, application information

Financial data: payment information (if applicable)

Usage data: information about how you use our website and services

Marketing data: your preferences in receiving marketing from us

3. How We Collect Your Data

We collect data through:

Direct interactions (e.g. filling in forms, emails, phone calls)

Automated technologies (e.g. cookies on our website)

Third-party sources (e.g. publicly available information or partners with your consent)

4. How We Use Your Data

We use your personal data to:

Provide our consultancy services and communicate with you

Manage payments and billing (if applicable)

Personalise your experience and improve our services

Send marketing and promotional materials, where you have consented

Comply with legal obligations

5. Legal Basis for Processing

We process your data only where we have a lawful basis, such as:

Your consent

Performance of a contract

Compliance with legal obligations

Legitimate interests (e.g. improving our services)

6. Sharing Your Data

We will never sell your data. We may share your information with:

Educational institutions (e.g. schools and universities) for application purposes

Service providers who support our business (e.g. IT providers, payment processors)

Legal or regulatory authorities as required by law

All third parties are required to keep your data secure and confidential.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

8. Data Retention

We will retain your personal data only as long as necessary for the purposes set out in this policy, or as required by law.

9. Your Rights

Under the UK GDPR, you have the right to:

Access your personal data

Request correction or deletion of your data

Object to or restrict processing

Data portability

Withdraw consent at any time (where processing is based on consent)

Complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

To exercise any of these rights, please contact us at: info@sorrentoeducation.com.

10. Cookies

Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes and update the date at the bottom of this page.

12. Contact Us

If you have any questions or concerns about how we handle your personal data, please contact us at: info@sorrentoeducation.com